Privacy Policy
At Mmall, we are committed to safeguarding your privacy. This privacy policy outlines essential information about how we handle your personal data and your corresponding rights. It applies to our website and mobile application, collectively referred to as the “Platform.” By continuing to use our services after any changes are posted, you accept those changes. Please read this privacy statement carefully before using our Platform.
Effective Date: January 1, 2025
Scope and Updates
This Privacy Policy applies to your use of the Mmall website, mobile applications, services, products, and tools (collectively the “Services”), regardless of how you access or use them—including through mobile devices or apps.
Controller
Mmall is responsible for the collection and processing of your personal data in connection with the Services, depending on how you interact with us.
Address:
Mmall
3rd Floor, Plot 12-E, MGC Complex, G-8 Markaz, Islamabad-44000, Pakistan
What Personal Data We Collect and Process
Some information posted on Mmall may be publicly available. To provide our Services, we may collect, store, and process the following data:
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Personal Information: Account ID, name, gender, age, email address, phone number, postal address, and other details you provide voluntarily.
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Non-Personal Information: IP address, device ID, device type, geographic location (if permitted), browsing behavior, platform usage, search history, and metadata.
By providing personal information, you consent to its transfer and storage on our servers.
How We Use Your Information
Mmall collects and uses your information for purposes including, but not limited to:
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Informing you about products/services and providing customer support.
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Responding to queries and resolving concerns.
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Sending surveys, offers, and marketing communications.
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Improving our Platform through feature usage analysis and content personalization.
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Diagnosing technical issues and reviewing performance.
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Ensuring platform integrity and implementing security measures.
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Keeping you informed about policy updates or terms of use.
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Investigating illegal activity or fraud.
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Offering tailored advertisements and measuring their effectiveness.
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Displaying relevant ads to users and helping advertisers understand audience engagement.
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Complying with legal or contractual obligations.
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Any other purpose for which you consent.
You can opt-out of communications by following the instructions provided in the "Withdraw Consent/Opt-Out" section.
Disclosure to Authorities and Legal Compliance
We may disclose your personal data to:
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Law enforcement agencies and regulatory authorities.
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Government agencies for identity verification, fraud prevention, and investigations.
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Other parties with your consent.
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Service providers outside Pakistan in compliance with legal data transfer mechanisms.
Use of Cookies
We may store cookies on your device to enhance your experience. Cookies help personalize content, save login data, and analyze user interaction. While Mkart does not access third-party advertiser cookies, they may collect information independently.
Your Rights
Users in Pakistan may exercise the following rights:
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Request a copy of your personal data.
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Request correction or updates to your data.
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Withdraw your consent at any time.
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Request deletion or de-identification of your personal information.
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Object to processing based on legitimate interests.
We will retain personal information only as long as necessary for legal or operational reasons. De-personalized data may be retained indefinitely.
Withdraw Consent / Opt-Out
You can opt-out of communications by:
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Clicking the unsubscribe link in emails you receive from us.
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Contacting us via the methods listed below.
Security
Mmall uses industry-standard security measures to protect your data. However, you acknowledge the inherent risks of the internet and agree that Mmall will not be held responsible for any loss resulting from force majeure events such as:
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Natural disasters
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Cyber-attacks
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Unauthorized access
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System crashes
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Government actions
Third-Party Links
Our Platform may link to external websites or apps. These are governed by their own privacy policies. Mmall is not responsible for the content or data practices of external platforms.
Public Forums
Information shared in public forums on Mmall is visible to others. We advise caution when sharing personal data in these spaces.
Changes to Privacy Policy
Mmall reserves the right to modify this policy as needed. Please check this page regularly. Continued use of the Platform indicates your acceptance of any changes.
Contact Us
For questions, concerns, or grievances related to this Privacy Policy or how your data is handled, please contact our admin department via: